Simplified collection of packages at Points Relais® with a PIN code

What is the PIN code? 

A PIN code unique to each package is included in the notification that Mondial Relay sends you by email and/or sms.
When you go to the Point Relais, give your personal PIN code(s) to the storekeeper.
The storekeeper can then immediately identify your parcel on their PDA and in the storage area, without the risk of mistaking your name, or making you wait while they look for it.
A signature on the PDA remains compulsory, but not since the application of precautions against the spread of COVID-19 (since May and until further notice, the storekeeper notes their initials to validate the delivery).

PIN code's advantages:

Secure process: sending of a unique code to your contact details by email or sms. 
Simplification of the authentication process: no need to show two IDs to justify the withdrawal of packages by a third party, offering you a better delivery experience!
Reinforcement of the withdrawal procedure: the PIN code guarantees that a customer has been to a Point Relais®. This serves as proof that you have collected your package as opposed to checking signatures in the event of a delivery dispute.